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©2018 by Blacks Transport (QLD) Pty Ltd.

120 Fox Rd, Acacia Ridge QLD 4110 Australia

Phone: (07) 3277 8792   Fax: (07) 3277 8783

Customer Service

The role will include but not be limited to the following -

  • Telephone based customer service
  • Book jobs in via sales email & answer queries - Process cash sales & issue invoices
  • Enter manifests, ensure all paperwork is obtained, ensure freight is delivered as per pre alerts/special requests, advise damages, freight not received & provide ETA
  • Book freight with onforwarders
  • Books timeslot deliveries into DC's
  • Ensure correct charges are entered – e.g. tailgate & DG charges
  • Reporting damages, futile charges and demurrage to customers
  • Assist Sale & Marketing Manager with overflow – pickups, pallet tracking etc
  • Assist Compliance Manager when required – enter pricing, filing etc.
  • Review deliveries ready to be invoiced daily
  • Investigate incorrect charges on invoices

Location

Job

Position

Brisbane Depot

Customer Service

Casual/Full Time

Apply Below

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